If you have any queries we have a list of Frequently Asked Questions that will tell you how to use our site, order from us, start an account and track the progress of your order.
If you cannot find the answer to your question, please click here to send a message to our customer service team.
We always try our best to answer all queries within 1 working day.
If you would like to get in contact with us via social media you can reach out to us either via our Instagram @exantediet or our Facebook page @exantediet. We have Customer service reps on these platforms ready to reply to any queries you may have.
Call our Customer Service Team on 18012524622
Monday to Thursday 24hrs or 6am to 5pm MST (Fridays)
632 N 2000 W #110, Lindon, UT 84042, USA
Feel free to write to us at the office address above, but please note that this is not the address to return items to. If you need to return a product to us, please contact Customer Service who will advise you how to proceed.
We are always looking for ways to improve and would love to hear your opinions. Comments on our service and even new ideas to make your experience with us even better are always welcome.
Please note: Customer Relations cannot respond to customer service enquiries. If you have a question about shopping with us or about an order, you have already placed, you can contact Customer Services using our online Message Centre. Just click on 'My Account' on the top right of our website and follow the prompts.
The Customer Relations Team opening hours are Monday - Friday 9am to 6pm.
Interested in working at Exante?
Simply send an email attaching a current CV to firstname.lastname@example.org.
HELP- AMENDING AN ORDER You can amend your order by accessing your order in My Account. What do I do if I have ordered the wrong item? Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your account. If you have already received your item, please read our returns policy to find out how to return the item to us. How do I make a change to my order? Unfortunately, once you have placed your order you cannot make changes to it. You would need to cancel the order (providing the order has not entered our warehouse process) and then place a new order.